Human Resources & Business Psychologists, Windsor, Berkshire

To improve performance in an organisation it is beneficial to take a total or holistic approach. We focus on achieving a measurable improvement in performance through looking at the key issues in people development. We identify what really makes the difference and ensure that individuals and departments are focused on working towards achieving the goals of the organisation.

This approach involves a mixture of coaching, training as well as advise on using appropriate HR systems to develop and implement a performance management culture that actually gets results. The key stages we recommend are as follows:

Clarifying an organisations strategy with the senior managment team and identifying the key performance indicators that need to be measured.

Ensuring an organisation has the capability and resources to deliver. This could involve benchmarking the performance of staff, highlighting key issues that need attention. Interviews, development centres and 360 degree feedback can be used to gather this information.

Identifying how effective teamwork is both within and between departments.Where necessary this can involve developing teamworking skills and breaking down the barriers between departments that prevent cooperation.

Develop the leadership and interpersonal skills of managers to help them manage change and give clearer direction to their team.

Helping managers to clarify goals aand objectives and make development plans more specific. With clearer objectives and more measurable goals, performance reviews and appraisals become more meaningful and more focused. Poor performance is then more likely to be addressed.

With better communication, clearer goals and more regular constructive feedback people become more commited, teams work to a higher standard and are more responsive to the needs of the organisation. This can then become the basis for a measurable improvemment in performance.

Listed In Ufindus
under Human Resources